It’s Lonely at the Top
At G-Force Karts, we’re proud of our standing as an indoor karting industry leader! For over 13 years, we’ve maintained a standard of excellence in product, experience and customer care that few nationwide can claim.
Our high speed, gas powered karts deliver an exciting and intense racing experience, but we don’t stop there. With indoor paintball and laser tag, G-Force in Richmond offers three intense activities that will surely keep your heart pumping.
That being said, we are always looking to improve upon your overall experience. As new technologies emerge and new indoor experiences arise, we stay hungry to maintain our position in your mind as the go-to source for indoor excitement in Virginia.
It’s lonely at the top, but hey, we like it that way!
With Success Comes Competition
With success comes competition! “Me too” karting places are popping up all over the country to compete for a piece of the large indoor karting market, and Richmond is no exception. Since indoor karting hit the United States about 18 years ago, the industry continues to see an influx of new karting tracks. In fact, almost 100 indoor karting facilities operate in the United States in 2014, and that number continues to grow.
Some of these new tracks are run very well by folks who know karting and racing inside and out, while other tracks struggle. It all depends on ownership. At G-Force, our ownership team has 13+ years of tweaking, experimenting, and improving our facility.
Just like anything worth doing for a living, it takes several years to truly understand your product or service. Indoor karting is no exception. Experts say it takes 10,000 hours to truly master something. We can say with confidence: we have truly mastered the art of indoor karting!
Competition Breeds Innovation
With new competition comes creativity, innovation, and a need to constantly adapt and improve our product and experience. At G-Force, we embrace the need to constantly improve, hence over the past few years we’ve added new karts, updated our indoor karting track, added new barriers, removed our inflatables in favor of our hugely popular indoor paintball, re-modeled our lounge area, and improved the all around customer experience.
Sleep tight in knowing we’ve got some big improvements coming that will change everything you thought you knew about G-Force Karts. Enough said for now…..
Customer Value
Even with all the improvements and upgrades, we never lost sight of what is truly important to our long standing success and reputation: Your Customer Experience! We pride ourselves on maintaining an extremely high standard in racing excellence, which shows in our enormous membership base, high membership renewal rates and repeat business. Truth is, if you didn’t appreciate the value and overall experience of what we offer, you wouldn’t come back!
Adjustable Pedals, Seats and Weights
In keeping with theme of the overall customer experience, we do offer a few racing options at G-Force that few indoor tracks nationwide can claim.
First, we provide an 8 minute race experience for every race. This is HUGE for us! Many karting tracks will charge the same amount as G-Force per race, but only give you a 5-6 minutes of actual racing time. We could certainly do the same thing, and we’d probably make more money, but you, as our customer, ultimately would feel slighted. It’s in our best interest to run 8 minute races. Trust us: if you haven’t raced here before, 8 minutes on a high speed indoor kart track like G-Force seems like 30 minutes!
Next, we really feel strongly that adjustable settings on our karts are an absolute must in order to customize the racing experience for each racer. When you sit in one of our gas powered high speed karts, you can adjust both your pedals and your seat, so that you can ride as comfortably as possible at high speeds.
We also counter-balance (ie weight balance) our karts for the more competitive racers. If a trophy or even just bragging rights are on the line, you want an equal playing field. We can add or remove weight from your kart so that you and your buddy/challenger are on equal footing. For our popular events like ironman challenges and enduro races, weight balancing is crucial.
How Can We Improve Your Experience?
While we know we could rest on our laurels as an undisputed karting leader, we won’t do that. That is not what got us here and that is not how we will continue to dominate the indoor karting market.
That being said, we welcome your feedback! How can we improve your experience? If you’ve raced at other tracks, how do they compare to G-Force? Did they offer any special value, experience or thrill that we could consider also?
You, our core customer, are our top priority. Let us know how we can continue to deliver an excellent racing, paintball and lasertag experience, and we will never stop looking for ways to improve.
Call us anytime and let us know how we’re doing! Call (804) 228-0188 or contact G-Force Karts online. Regardless of whether you’re new to karting or a seasoned vet, know that you can truly “Experience the Thrill of Racing” at G-Force Karts!
